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LOAN FACTORY LOANSLoan Officer Academy
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JOB CHAPTER · DOCUMENTS

Upfront Documents: Collect the Right File the First Time

A strong document request is specific to the borrower. Start with the standard package, then add items triggered by income type, assets, credit, REO, property and program.

Standard Wage-Earner Starter Package

DocumentCommon starting requestWhy the LO needs it
PaystubsMost recent 30 daysCurrent earnings, YTD income, deductions, employer and pay frequency.
W-2sMost recent 2 yearsEmployment/income history and reconciliation to current application.
Bank statementsMost recent 2 months, all pagesCash-to-close, reserves, ownership, transfers and large-deposit review.
Photo ID / driver's licenseCurrent government-issued IDIdentity and application consistency.
Purchase contractFully executed, all pages/addendaPrice, seller concessions, property, dates and parties.
Important: This is a training starter set, not a universal underwriting list. AUS, agency rules and lender overlays can require more or less.

Self-Employed Borrower

Commonly add two years of personal and business tax returns when required, current YTD profit-and-loss statement and balance sheet when required, business ownership documentation, and possibly business bank statements. Gross business revenue is not qualifying income. The LO must determine ownership percentage, business type, history and whether using business funds affects the company.

Asset Red Flags to Teach

Large deposit

Do not ignore it or delete it from the application. Determine whether it must be sourced under the program.

Transfer

Trace between accounts so the same funds are not double-counted and the source is clear.

Gift

Identify donor, eligibility and transfer documentation requirements.

Business funds

Confirm borrower access and whether withdrawal harms business liquidity when applicable.

Credit Checklist

Reconcile credit with the interview: mortgage/rent, auto loans, student loans, revolving debt, co-signed debt, alimony/child support, tax liens/judgments where applicable, new accounts, inquiries and undisclosed obligations. Ask what changed after the report was pulled.

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